07726272798 info@habibmydrivingschool.co.uk Mon – Sun 08:00am – 07:00pm
Terms & Conditions
401
page-template,page-template-full_width,page-template-full_width-php,page,page-id-401,bridge-core-2.3.9,ajax_fade,page_not_loaded,,qode_grid_1300,hide_top_bar_on_mobile_header,qode-child-theme-ver-1.0.0,qode-theme-ver-22.4,qode-theme-bridge,disabled_footer_bottom,wpb-js-composer js-comp-ver-6.2.0,vc_responsive,elementor-default,elementor-kit-572

Terms & Conditions

Pupil Terms and conditions

Habib My Driving School Pupil Terms and Conditions

 

We reserve the right to change these Terms from time to time. Any changes to these terms will take effect immediately and shall be notified to you.

 

Your Instructor

Habib My Driving School acts as agent for Your Instructor in receiving Your payments for driving tuition other than payments made directly by You to Your Instructor. Where Habib My Driving School makes bookings with, or supplies any information or documentation to You, or processes any payments for Your lessons, they act as the agent of Your Instructor. The contract for driving tuition is solely between You and Your Instructor.

 

 

Tuition

Tuition is only available to persons who meet the following criteria:

  • Aged 17 or over, or aged 16 or over and in receipt of or have applied for the enhanced rate of the mobility component of Personal Independence Payment (PIP), or in receipt of the higher rate of Disability Living Allowance (mobility component); and
  • Hold a valid UK provisional driving license; and
  • Legally entitled to drive in the UK.

 

Lessons

You and Your Instructor are responsible for agreeing all matters relating to the timing, location, and duration of individual lessons.

You must notify Your Instructor of any matters, which affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid UK provisional driving license.

 

 

Cancellation of Lessons

If You or Your Instructor wish to cancel a lesson a minimum of 48 hours’ prior notice should be given. If Your Instructor cancels a lesson without giving this minimum period of notice Your Instructor shall rearrange the lesson.

Cancellations made by You must be made through the Habib My Driving School or directly between You and Your Instructor. Please note that the Habib My Driving School is not open on Sundays. Cancellation requests cannot be taken outside of office hours.

If you do not give at least 48 hours’ notice of cancellation You will be charged for the lesson(s) concerned in full.

In the event of you having booked your driving test, the Driver and Vehicle Standards Agency (DVSA) requires you to give three clear working days to cancel your test. This may mean that you may lose your DVSA test fee if your instructor says you’re not ready for your test within this three-day notice period.

 

Payments and Lesson Bookings

You must pay for any tuition at least 48 hours before the start of the lesson. Please note that Habib My Driving School is not open on Sundays. Payments cannot be taken outside office hours. You can use one of the following methods of payment:

  • Payment by Bank transfer.
  • Payment by cash or cheque direct to Your Instructor (any cheque must be made payable to Your Instructor)

Habib My Driving School has no responsibility or liability to You for payments made by any other means. If You pay Your Instructor directly by any method, You should obtain a receipt. Habib My Driving School accepts no responsibility for any payments made directly to instructors.

 

Price Changes

The cost of prepaid tuition is based on the lesson price in force at the time of booking and with the exception of the circumstances set out below, will be honoured for 12 months thereafter irrespective of any price increase that may occur between the date of booking and when the lessons are taken. Any unused lessons remaining after 12 months have elapsed shall have any lesson price increase applied prior to the lessons which shall become payable by You.

Circumstances where, if You have prepaid, You will be either be required to pay an additional amount beyond the cost of Your pre-paid lessons or receive a refund of some of Your prepayments (as applicable):

  • Where you have requested to switch Instructors within the same postcode area and Your new Instructor charges a higher hourly rate than Your previous Instructor You will be required to pay the difference in the hourly rate or, where Your Instructor charges a lower rate, receive a refund of the difference.
  • Where You have requested to switch Instructors in the same postcode area and Your new Instructor charges a supplement (for example an additional fee for tuition in a car with automatic transmission), You will be required to pay any such supplement.
  • Where You have not undertaken any lessons for a period of three months and have been reallocated an Instructor after a price rise in tuition has taken place You will be required to pay the difference in price for your remaining lessons.

 

**Hiring the tuition vehicle on the day of your driving test.**

Existing customers (those who have taken 40 hours plus lessons with Habib My Driving School) hiring fees will be £75.00. Plus hourly rate.
Non Existing customer hiring fees will be £150. Additional hours purchased within the Short Notice Test period as defined below. & it will be charged at the instructor’s standard hourly tuition rate plus £5 on top.

Also minimum deposit of £500 for Non Existing customers.


Extended Driving Lesson Fees

Extended driving lesson per hour £95.00

Hiring the vehicle for the extended driving test is £200.00, plus an extended driving lesson per hour rate.

 

Driver Responsibilities:

As a driver, you are always expected to keep the vehicle fully controlled in all circumstances. However, as a learner, you will be sharing responsibilities between instructors and yourself when learning to drive. As you are making good progress in your learning, then more responsibility will be passed on to you from the instructor, and the instructor expects you to keep full control of the vehicle at all times. During your driving lesson, if you mount with the kerb and damage the alloys or the rubber tyres, then you will have to pay a fee for it. Damage to the alloys will cost £25.00 per alloy, and damage to the rubber tyres will cost £125.00 per tyre.
Also, during a driving test, if you damage the vehicle, then you will pay the fine.

 

Short Notice Test Bookings

A “Short Notice Test” is when there are eight weeks or less from the date of the first planned lesson to the date of Your booked test.

  • A Short Notice Test package consists of 5 hours of instructor and tuition vehicle time as a minimum. This includes a 2-hour driving assessment and a further 3 hours’ covering the day of Your driving test.
  • As a minimum, You will need to pay for 5 hours of tuition before any lessons can be booked.
  • Additional hours purchased within the Short Notice Test period as defined above will be charged at the instructor’s standard hourly tuition rate plus £5.
  • If You fail your test and require additional lessons these will be charged at Your instructor’s standard hourly tuition rate.
  • If You change your mind and wish to cancel Your Short Notice Test package lessons, a minimum of 48 hours cancellation notice is required prior to the initial 2-hour assessment lesson, for a full refund.
  • During the initial 2-hour assessment lesson you will be evaluated by Your instructor. If after the 2-hour assessment lesson the instructor tells You that You are not ready for the test, the instructor is under no obligation to take You to the test. Your instructor will advise you of the next steps needed to become test ready.
  • The Driver & Vehicle Standards Agency stipulate that You need to give 3 clear working days to cancel or reschedule your test. This means that You may lose your Driving Standards Agency test fee if Your instructor says that You are not ready for the test after the initial 2-hour assessment lesson. In these circumstances neither Habib My Driving School and/or Your instructor are liable for the cost of any lost driving test fee.
  • If You decide to reschedule Your test to a later date, You can use the unused pre-paid hour(s) for further tuition toward the new test date.

This offer cannot be taken in conjunction with any other offer.

 

 

Special offers and discounts

Habib My Driving School presents a great range of offers and discounts to new and existing learner pupils on learning to drive and other related products.

Habib My Driving School reserves the right to introduce (and to withdraw) special offers from time to time. Introductory offers are only available to new learner pupils, cannot be used in conjunction with other offers and are not transferable.

 

Refund Policy and Warranty

You are entitled to cancel Your prepaid tuition at any time (for the provisions relating to the cancellation of individual lessons please see the “Cancellation of Lessons” above). If You have not taken any lesson(s) at the time of cancellation You will be entitled to a full refund of any amounts paid to Habib My Driving School, subject to the below.

  • If You have taken lesson(s) at the time of cancellation You will not be eligible for a refund on any lessons taken, inclusive of the booking fee (if applicable).
  • Where it is possible to do so, We will refund You using the same method You used to pay for Your lessons when You made the payment. If for any reason We are unable to do this, We reserve the right to refund You by any other method We deem appropriate.
  • We may request additional information from You to confirm Your identity in order to comply with the Money Laundering Regulations 2007; We will also use this information to ensure adherence to Our Merchant Operating Instructions for card collection facilities.
  • Refunds may take up to 10 working days to reach You or Your account.
  • Refund of partial block booking will be made pro rata on any lessons not taken.
  • In the event of a “Buy one get one free” offer, no refund will take place once the first lesson has been taken

If You have paid Your Instructor for the tuition You wish to cancel Your Instructor will refund you adhering to the same principles as set out above.

If you have paid using a prepaid gift card or voucher, We will not be able to proceed to any refund after redemption of the card or voucher

 

 

 

Transferability of Lessons

You cannot sell or transfer lessons which have been purchased in Your name to any other person.

 

Fraud prevention

Your lessons are only valid if they are purchased through the channels outlined in the Payments and Lesson Bookings section set out above. If Your lessons have been purchased through another source, please contact us immediately on 07726272798. In the event that some or all of Your lessons were not purchased in accordance with the foregoing terms, Habib My Driving School reserve the right to suspend these lessons in Your account, with immediate effect.

An investigation will then be conducted by Habib My Driving Schoolin order to check the validity of the purchase. Where the results of the investigation determine that the lessons are not valid they will not be provided to You and Habib My Driving School shall have no liability in these circumstances.

 

 

Limitation of Liability

Habib My Driving School or Your Instructor are not liable to You for any loss or damage caused where, and to the extent that:

there is no breach of a legal duty owed to You by the relevant person or body;

  • such loss or damage is not a reasonably foreseeable result of such a breach;
  • any such loss or damage, or increase in the same, results from any breach or omission by You;
  • any such loss or damage results from circumstances or matters outside of the reasonable control of the relevant person or body.

Habib My Driving School or Your Instructor shall not, in any event, be liable for losses relating to any business interests You may have including, without limitation, lost profits, lost earnings, loss of opportunity or business or business interruption.

You are reminded that neither Habib My Driving School or Your Instructor is not a party to the contract for driving tuition itself, which is between You and Your Instructor. This does not affect any liability that Habib My Driving School may have for any loss or damage You may incur which is caused directly as a result of any breach (including negligence) by it or them of any legal duty owed by it or them to You.

Nothing in these Terms and Conditions will affect any statutory rights You may have as a consumer.

 

Insurance

Your Instructor will carry the appropriate motor insurance, should You be involved in a collision as a learner driver whilst in control of driving the Instructor’s tuition vehicle.

 

Complaints Procedure

If You have any concerns or complaints about any part of Your driving tuition which cannot be resolved with Your Instructor, please contact Habib My Driving School Customer Service on 07726272798.

 

Customer care

Your contract is between You and Your Instructor.

In the rare event of any problem arising, You should resolve this with Your instructor immediately. We recommend no further lessons are taken until the matter is resolved.

In the unlikely event that You are unable to reach a satisfactory conclusion, We will be happy to investigate further until the matter is resolved. Please note that We will require evidence of any financial transactions and lesson times before We are able to investigate.

Therefore, it is imperative that Your Driver Record (provided to You by Your Instructor) details are kept accurate and up to date. Should You require Us to investigate any matter, please contact Habib My Driving School by one of the following methods.

Email: info@habibmydrivingschool.co.uk

Mobile: 07726272798

Post: 8 Chittagong Row, Bradford, BD8 7BQ

If You still feel dissatisfied, You may contact the Driver and Vehicle Standards Agency on 0300 200 1122 who may be able to help you further.